People with reduced mobility

The assistance of people with reduced mobility is provided both at departure and upon arrival.

When booking a flight, it is essential to inform your carrier of your type and level of disability as well as the assistance required. This will enable the airline to take appropriate measures to assist you under the best conditions to facilitate your access to aircraft and airport facilities.

To receive assistance departing from Tahiti-Faa’a, you have two options:

1. You can be dropped off at the designated areas of Terminal 1. An intercom will allow you to notify the assistance service of your presence.
2. Park your vehicle in one of the airport parking lots suitable for the duration of your trip. In this case, notify your presence at the intercom of the parking entrance terminal. The Parking service will indicate the location of reserved spaces for people with reduced mobility and will request assistance service to come and assist you from your parking space.

The airport assistance service will accompany you to the check-in counters for assistance by your airline.

Upon arrival at Tahiti-Faa’a:

The assistance of people with reduced mobility is also provided upon arrival once it has been pre-informed by the concerned passenger. You will be assisted during disembarkation and for the retrieval of your luggage, until you exit the arrival hall and access your ground transportation means.